JOYSELLE COLLECTION is a Hair extension Brand that holds pride in providing top quality 100 % virgin human hair

FAQ

WHAT IS VIRGIN HAIR?
Virgin Hair is human hair that is in its natural state. No chemical changes, no color, has not been processed, and all
cuticles are intact. All hair sold by Joyselle Collection is 100% virgin hair.


HOW CAN I MEASURE THE LENGTH OF MY BUNDLES?
Your hair extensions should be measured to the fall of the hair. Start at the weft and measure to the ends of the
bundle. The Wavy, Body Wave, Curly, and Kinky Curly hair extensions must be measured by pulling the hair
straight. Again, start 0 at the weft; pull the hair straight from the ends, and the length will be at the tips of the hair.
Each bundle will not measure exact when it is still wrapped in its band, as tension can affect the fall of each strand.


CAN THE HAIR BE STRAIGHTENED OR CURLED?
Your new virgin hair extensions can be styled like your own hair. You are able to use a thermal (hot) tool to
straighten, curl, crimp, etc. Keep in mind the hair does not have all the nutrients that a strand growing from your
scalp will. Heat damage can cause breakage and dryness. Therefore, it is imperative that you use a heat-protecting
product, always co-wash your hair, and protect it during sleep hours.


CAN I COLOR MY BUNDLES?
Any chemical processes should be done by a professional or at least consulted by one. This purchase is an
investment for you and chemically altering the hair can possibly damage it. Although our virgin hair extensions can
handle a coloring process very well, please be cautious. Once the hair is chemically altered incorrectly, the cuticle
can become damaged and overexposed, causing fraying, breakage, dryness, and tangling. This in turn will affect
the overall look and feel of your hair. Chemical damage has no reverse button, and we will not be held liable for
any damages.


DOES THIS HAIR SHED?
Minimally, no hair is absolutely perfect. We have reinforced machine wefting, to minimize shedding to nearly
none. You may see a few strands here or there while detangling or styling, but nothing troubling or excessive. The
most effective way to avoid shedding is by sealing the wefts.


HOW LONG DOES THIS HAIR LAST?
Our extensions can last through multiple installs. However, the lifetime of your extensions depends heavily on how
they are cared for. On average our customers can use their extensions from 6 to 8 months if cared for properly. 


WHAT DOES CO-WASH MEAN?
Co-washing simply means washing with conditioner. It is a key task in extending the life of your extensions and
keeping them healthy. We recommend a co-wash once a week with moisturizing conditioner to ensure your hair
gets the nutrients and moisture it needs. When you first receive your extensions, it is important to co-wash the
hair, as it has been through Joyselle Collection fulfillment department hands, manufacturers’ hands, packaging,
etc. Shampooing the hair can strip the hair entirely too much of its moisture. Always use WARM water, as hot
water will overexpose the cuticle of the hair.

HOW SHOULD I CARE FOR MY HAIR?
All virgin hair reacts differently to product and regimens. Please be mindful to stay away from ingredients that can
strip your extensions of moisture such as parabens, sulfate, and silicone. These products usually tend to have a
high alcohol content which dehydrates the hair follicle of its nutrients. Heavy oils are also not necessary to care for
your extensions as it can weigh down your hair pattern. By rule of thumb, we recommend co-washing your
bundles weekly and shampooing bi-weekly to rid your bundles of any excess product. Deep conditioning can be
done as needed.


HOW MANY BUNDLES SHOULD I ORDER?
The key to determining how many bundles to purchase depends on the lengths you are wanting. As all bundles are
the same weight (3.3oz), the longer bundles have shorter wefts, and the shorter bundles have longer wefts. For a
full sew-in (weave), we recommend 3-4 bundles of hair. For lengths over 18”, we recommend ordering 4-5 bundles
of hair. If you desire an install with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure. A closure
is a great addition to your install, as you will have no leave-out. This is considered a full protective style, and none
of your hair will be exposed.

What is Remy Hair?
Remy hair means that all the hair scales are naturally oriented with the roots pointing upwards and the tips
pointing downwards. This will help retain its shine and last much longer than conventional products on the market
because the hair, untouched by aggressive treatment, will retain their natural protection.

Sports and Leisure with Hair Extensions?
You can participate in any sport or activity as long as you tie your hair extensions in a bun or braid in order to
prevent the possible risk of tangling. For the following sports and activities, such as swimming, jogging, biking or
boating, take note that chlorine or sea water is extremely dehydrating, but not forbidden for hair extensions. So, if
you swim in the sea or pool, apply a hair oil or serum and do not forget to wash your extensions that same night.

 Will hair extensions damage my hair?
Hair extensions will not damage your hair. However, hair with hair extensions requires more care than usual. We
also recommend that you thoroughly inspect your attachments every five to seven weeks, both in order to enable
you to enjoy your long hair as long as possible, but also to avoid tangled attachments and unnecessary wear on
both the extensions and your natural hair.

What Hair Extension method should I choose? 
It’s a good idea to think about what your everyday life looks and what the purpose of your hair extensions is.
Joyselle Collection we offer a number of methods so you can choose the one that suits you best in your everyday
life.       
Do you want a going-out look, something different for a few weeks’ time, or maybe something permanent? Do you
exercise a lot, do you wear scarves or hats? Do you have thin hair, fine hair, coarse hair, thick hair? The important
thing is that you feel comfortable with your hair extensions, and by considering the choice of method and quality,
you can find the right method for you.

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